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  • Can I sit and work in the cafe space?
    Yes, our cafe offers a peaceful and comfortable environment, perfect for working, reading, or unwinding. Free Wi-Fi and plug points are available for your convenience.
  • Do I need to book appointments in advance?
    While walk-ins are welcome when availability permits, we recommend booking in advance to secure your preferred service time and therapist.
  • Do you offer memberships or packages?
    We don't offer memberships currently but do have various service packages to provide ongoing support for your wellness journey at discounted rates. Please check out our different plan options.
  • How do you ensure a safe and hygienic environment?
    We adhere to strict hygiene and safety protocols, including sanitizing equipment and facilities between clients and using medical-grade materials for treatments.
  • Can I combine multiple services in one visit?
    Absolutely. We encourage you to combine services for a holistic experience, such as pairing a massage with ozone therapy or a hyperbaric session for enhanced benefits.
  • Are your services suitable for all ages?
    Most of our services are suitable for adults of all ages. However, some treatments may have age or health considerations. Please consult with our team for guidance.
  • Does Kico Life accept cash payments?
    No, Kico Life is a cashless facility. We accept major credit and debit cards, as well as digital payment methods, ensuring a seamless and secure transaction experience for all our clients.
  • Can I take my food and drinks to go?
    Yes, we offer takeaway options for many of our cafe items. Whether you're enjoying a smoothie, juice, or meal, you can easily take it with you to enjoy on the go. Simply let our staff know when placing your order.
  • Can I hire out the space at Kico Life for events, functions or meetings?
    Yes, Kico Life offers our space for private events, functions, meetings, and workshops. Whether you're hosting a corporate gathering, wellness workshop, or celebration, we can accommodate your needs. Contact us in advance to discuss availability, pricing, and specific requirements for your event.
  • Is Kico Life open on Sundays?
    Kico Life is closed on Sundays. We are open Monday through Saturday to provide you with all of our wellness services and cafe offerings. Please check our website or contact us for specific hours on other days.
  • Is Kico Life a medical facility?
    While we use advanced therapeutic techniques, Kico Life is a wellness hub focusing on preventive care and holistic healing rather than medical diagnostics or treatments.
  • What are Kico Life's Trading hours?
    In Summertime we are open from 6am-3pm Monday to Thursday, Friday & Saturday we are open from 7am-3pm. In Wintertime we are open from 7am-4pm Monday to Thursday, Friday & Saturday 7am- 3pm.
  • What are your cafe hours?
    6am-2pm Mondays to Thursdays and 7-2pm Friday and Saturdays.
  • How many sessions are recommended for optimal results?
    The number of sessions varies based on individual goals. Our team at Kico Life will create a personalized plan tailored to your wellness needs.
  • Is hyperbaric therapy safe?
    Yes, the therapy is non-invasive and safe for most individuals. At Kico Life, sessions are supervised by trained professionals for your safety and comfort. If you have sinus or ear conditions or suffer from claustrophobia we would suggest not doing this treatment or consulting with a medical professional beforehand.
  • Who can benefit from hyperbaric therapy at Kico Life?
    This therapy is ideal for athletes, individuals recovering from surgery or internal injury, those seeking anti-aging benefits, or anyone wanting to boost their overall health.
  • Are there any side effects or risks?
    Most individuals experience no side effects. Rarely, some may feel slight pressure in the ears, similar to flying in an airplane, which resolves quickly. If you have sinus or ear problems please consult with a medical professional beforehand.
  • How long is a typical hyperbaric chamber session?
    The hyperbaric session is a duration of 60 minutes in total.
  • What is a hyperbaric chamber, and how does it work?
    The hyperbaric chamber at Kico Life delivers pure oxygen in a pressurized environment, enhancing oxygen delivery to tissues, promoting healing, and improving overall wellness.
  • What are the benefits of using the hyperbaric chamber?
    Benefits include improved energy levels, faster recovery from injuries, enhanced focus, better sleep, immune system support, and reduced inflammation.
  • Do I need to prepare for a hyperbaric chamber session?
    We recommend wearing comfortable clothing, avoiding heavy meals before the session, and discussing any health conditions with our team prior to your appointment.
  • What should I expect during a session?
    You’ll relax in a comfortable chamber with the option to read, listen to music, or meditate. Pressure adjustments are gradual, ensuring a comfortable experience.
  • How is Kico Life’s hyperbaric chamber experience unique?
    At Kico Life, we integrate hyperbaric therapy with our holistic wellness services, ensuring a relaxing, rejuvenating environment to support your journey toward optimal health.
  • How does an ozone sauna session feel, and what can I expect during it?
    During an ozone sauna session at Kico Life, you’ll sit comfortably in a warm, enclosed chamber with your head outside. As ozone permeates the chamber, you may feel gentle warmth and a slight tingling sensation on your skin. The experience is relaxing and soothing, often leaving you feeling refreshed and rejuvenated.
  • How long does a typical ozone therapy session last?
    We offer 20, 30 and 40 minute sessions.
  • What are the main benefits of ozone therapy?
    Ozone therapy can boost immunity, reduce inflammation, improve circulation, combat chronic fatigue, support detoxification, and aid in managing chronic conditions.
  • Who can benefit from ozone therapy?
    This therapy is suitable for individuals seeking enhanced energy, individuals fighting cancer and autoimmune diseases, better recovery, immune support, or relief from chronic pain and inflammation.
  • Are there any side effects of ozone therapy?
    Most clients experience no side effects. Some may notice mild detox symptoms, such as fatigue or headache, which typically subside quickly as the body adjusts.
  • What is ozone therapy, and how does it work?
    Ozone therapy at Kico Life involves using medical-grade ozone gas to enhance oxygen levels in the body, promoting detoxification, healing, and improved cellular function.
  • What should I wear and how should I prepare for an ozone sauna session?
    We recommend wearing loose, comfortable clothing to your appointment and bringing a change of underwear or a swimsuit for the session, as you will sit in the sauna exposed to allow maximum skin contact with ozone. Stay hydrated before and after your session, have something light to eat beforehand and avoid applying lotions, oils, or perfumes to ensure optimal absorption and effectiveness.
  • How many sessions of ozone therapy are recommended?
    The number of sessions varies by individual. During your initial consultation, we’ll develop a customized plan based on your wellness goals.
  • How is ozone therapy administered?
    At Kico Life, ozone therapy is delivered through our state-of-the-art ozone sauna, which allows your skin to absorb ozone safely and effectively. This method promotes detoxification, boosts circulation, and supports overall wellness.
  • Is ozone therapy safe?
    Yes, ozone therapy is safe when administered by trained professionals, like our team at Kico Life. It is a non-invasive treatment tailored to your needs.
  • How is hygiene and cleaning maintained for the ice baths at Kico Life?
    At Kico Life, we prioritize cleanliness and safety for all of our facilities, including the ice baths. Each ice bath is regularly cleaned and sanitized between medical-grade disinfectants. The water is regularly filtered and changed to maintain optimal hygiene. Additionally, we monitor the temperature and cleanliness throughout the day to ensure a safe and comfortable experience for every client.
  • Can ice baths enhance athletic performance?
    Absolutely. Many athletes use ice baths to recover faster, prevent injuries, and stay in peak performance shape.
  • How often should I do an ice bath at Kico?
    For optimal results, we suggest 2–3 sessions per week, depending on your recovery and wellness goals.
  • Do I need to prepare for an ice bath session?
    No special preparation is required, but staying hydrated and mentally ready to embrace the cold will help you maximise the benefits.
  • Do ice baths help with mental health?
    Yes! The cold exposure stimulates endorphins and reduces stress, leaving you feeling more grounded and refreshed.
  • How long should I stay in an ice bath at Kico?
    We recommend 3-10 minutes for maximum benefit, depending on your experience level and tolerance. Our team will guide you to ensure your safety and comfort.
  • Is the ice bath safe for everyone?
    Ice baths are generally safe, but we recommend consulting a doctor if you have cardiovascular issues or are pregnant. Let our team know if you have any concerns.
  • Can beginners use the ice bath?
    Absolutely! At Kico, we provide personalised support to help you ease into the practice safely and effectively.
  • What are the benefits of Kico's ice baths?
    Reduced inflammation, faster muscle recovery, improved circulation, and even a boost in mental clarity and focus
  • What makes Kico’s ice bath experience different?
    At Kico, our ice baths are designed for optimal recovery and wellness, offering a controlled temperature environment and guided breathing techniques for enhanced results.
  • What should I wear during an ice bath?
    Wear comfortable swimwear or light workout gear. Towels are provided, and our private facilities ensure a relaxing experience. Don't forget your flip flops to walk around in!
  • Is NormaTec safe for everyone?
    It's generally safe, but people with blood clotting issues or certain medical conditions should consult their doctor before using it.
  • What should I wear when doing the Normatec Compression therapy?
    Tights or shorts are best option as the Normatec boots are worn on the legs up to the hips.
  • What are the unique features of Kico’s NormaTec experience?
    Our facility pairs compression therapy with a calming environment and optional add-ons like guided meditations or infrared heat for enhanced relaxation.
  • Can NormaTec replace stretching or physical therapy?
    NormaTec complements your routine but isn’t a replacement for stretching or physical therapy. It's a powerful addition to recovery.
  • How long is a NormaTec session at Kico?
    We offer a 30 minute session that is focused on the feet and legs.
  • Who can benefit from NormaTec therapy?
    Whether you're an athlete, office worker, or just looking to improve circulation, NormaTec is perfect for reducing muscle fatigue and stiffness.
  • What is NormaTec compression therapy at Kico?
    It’s a cutting-edge recovery system that uses air pressure massage to enhance blood flow, reduce soreness, and speed up recovery.
  • Does NormaTec therapy hurt?
    Not at all! The therapy feels like a relaxing massage with a rhythmic squeezing motion.
  • Can I do NormaTec therapy on the same day as an ice bath?
    Yes! Combining treatments is a fantastic way to target inflammation and improve overall recovery.
  • How often should I use NormaTec at Kico?
    We recommend 2–4 sessions per week for active individuals or after particularly intense workouts.
  • Is it safe to use the sauna every day?
    Daily use can be beneficial, but we suggest starting with 3–4 sessions per week and increasing as your body adapts.
  • What makes Kico’s sauna experience unique?
    Our saunas are designed for luxury and recovery, offering infrared or traditional heat with personalised temperature settings.
  • Can the sauna help with weight loss?
    While saunas can promote water weight loss and boost metabolism, they work best when combined with regular exercise and a balanced diet.
  • Are Kico’s saunas suitable for beginners?
    Yes, our team will guide you through the process to ensure a safe and comfortable experience.
  • Can I combine sauna use with other treatments?
    Absolutely! Many clients pair sauna sessions with ice baths , NormaTec compression or lymphatic drainage massages for a complete recovery routine.
  • What are the benefits of Kico's saunas?
    Improved circulation, detoxification, stress relief, muscle recovery, and enhanced skin health.
  • How long should I stay in the sauna?
    We recommend sessions of 15–30 minutes, depending on your heat tolerance and wellness goals.
  • How does the sauna help with muscle recovery?
    Heat therapy promotes blood flow, reduces stiffness, and helps relax tense muscles.
  • What should I wear in the sauna?
    Light, breathable clothing or swimwear is ideal. We provide towels for comfort and hygiene.
  • What’s the difference between Kico’s infrared and traditional saunas?
    Infrared saunas penetrate deeper into muscles and tissues, while traditional saunas provide higher heat for a more intense experience.
  • What are the benefits of IV drip therapy?
    Benefits include improved hydration, enhanced energy levels, boosted immunity, faster recovery from illness or exercise, and better skin health.
  • What is IV drip therapy?
    IV drip therapy involves infusing vitamins, minerals, and hydration directly into the bloodstream, bypassing the digestive system for maximum absorption and immediate benefits.
  • Who can benefit from IV drips at Kico Life?
    IV therapy is ideal for individuals seeking hydration, stress relief, immune support, or enhanced physical performance. It’s also beneficial for those recovering from jet lag, illness, or intense workouts.
  • How often should I get IV therapy?
    Frequency depends on your goals. Some clients benefit from weekly drips, while others schedule sessions as needed for specific events or recovery.
  • Is IV therapy safe?
    Yes, IV therapy is safe when administered by trained professionals. At Kico Life, our team ensures proper protocols are followed for your safety and comfort.
  • How long does an IV drip session take?
    Most sessions last 30–60 minutes, providing a relaxing and efficient wellness experience. The NAD drip takes a bit longer and lasts up to 3 hours.
  • Why choose Kico Life for IV drip therapy?
    At Kico Life, we combine expert care with a calming environment with a tranquil view to ensure a safe, personalized, and rejuvenating IV therapy experience.
  • Does the IV drip hurt?
    You may feel a slight pinch when the needle is inserted, but most clients find the process comfortable and relaxing.
  • Do I need to prepare for an IV drip session?
    Stay hydrated and eat something before your session and inform our team of any medical conditions or medications to customize your drip accordingly.
  • What types of IV drips are available at Kico Life?
    We offer a variety of drips tailored to your needs, including energy boosters, immune support, beauty blends, and recovery formulas.
  • I missed the 14 days, what happens now?
    Exchanges for products can be made within 30 days of purchase. Items must be in original condition.
  • Can I get a refund?
    • Refunds for products can be requested within 14 days of purchase. Refunds will be processed to the original payment method. • Products must be in their original condition and packaging for a full refund.
  • What are your cancellation policies ?
    To receive a full refund, cancellations for services (e.g., massages, classes, consultations) must be made at least 24 hours before your scheduled appointment or session. Late cancellations (less than 24 hours) will be subject to a 50% cancellation fee. No shows will not receive a refund.
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